Tuesday, December 13, 2011

Christmas Hours

We will be open for emergency calls Christmas Eve until 2pm and then closed for Christmas Day and Boxing Day. Please take our advice... and self-clean your oven at least 10 days ahead so that if you encounter a problem we'll have plenty of time to fix it.

We wish you all a very Merry Christmas with the ones you love.

Thursday, September 1, 2011

Annapolis Valley Appliance Repair

Well, we're settled enough now to be able to hang up our shingle and start doing Appliance Repairs again after our long move from Vancouver Island to beautiful Greenwood in the Annapolis Valley of Nova Scotia.

Our new service area is the Annapolis Valley including Kingston, Greenwood, Middleton etc. but if you're somewhere in the valley you can give us a call anyways and we'll see what we can do to help you. We repair most makes and models of major household appliances including your fridge, stove, oven, washer, dryer, dishwasher, freezer etc and we guarantee all our repairs for a period of 6 months. Please feel free to call and ask Elizabeth how this works or ask Steve when he's in your home; he's happy to provide you not only with a quality repair but also the peace of mind that comes from knowing you're covered if something unexpected happens.

We strive to offer competitive pricing, fast service, and reliable repairs. Our flat rate pricing means that the amount you're quoted is the amount you pay saving you any nasty surprises.

Our fast service guarantee offers you next day service to most areas and if you can callus earlier in the day we can sometimes fit you in for same day service too. We understand what a hassle it is to not have your appliances working so we strive to get out to you as soon as possible.

Reliable repairs are very important. All our parts are from major manufacturers and Steve's 30+ years of experience combined with continual upgrading mean he's really on the top of his game with both older and new appliances. Try us out, we guarantee you'll be impressed!

We're still getting things set up at our end so please bear with us. You can certainly leave a message if we don't get to the phone and we promise to return your call as soon as we can.

Nova Appliance Service (902) 765-3819




Saturday, July 2, 2011

July Service Special


Hi there! It's been a little while since I last posted on our blog. We wanted you to know that we've been so happy to have you all as customers over more than 35 years serving the Oceanside area. We are moving to Nova Scotia in 4 weeks at the end of July and would like to invite you to get your maintenance and service done ASAP. We're offering a maintenance check on any appliance in the month of July for only $39. That's a $20 savings off our basic rate and you know we're already the best and cheapest in the area. Not to toot our own horn but it's true.

Contact us for Appliance Repair in Parksville and Qualicum Beach at 250 752-3202
We will be working until July 23rd.

If you are reading this after July 24th, 2011 then please know that we've worked with Curtis Clothier years, we know his company have good technicians and are honest and reliable. And you can contact them at:

Gemini Technical Services 250 752-6871

Details of the $39 deal. We will perform routine maintenance on any appliance for $39 per appliance. Parts, if needed, are extra and at the regular rate and if a problem is found and repaired with your approval then we will charge you the regular rate minus a $20 credit. We do not increase our prices because we're offering a special. We just want your business and to leave you with good working appliances, like we have done for over 30 years. Honesty, Integrity, Service. This is what you've come to know and expect from us.

If you would like to know more about our move, please read our other family blog and to consider sponsoring us or making a donation please check out our website below. And Thanks Very Much!

Friday, March 4, 2011

We're still here!

Sorry for the lack of posts. Farming and work are keeping us busy.

We're getting lots of calls from people looking for Stephen Faires, Electro Services, and of course Nova Appliance. Yes, we're still working so by all means give us a call.

We are servicing major household appliances in Nanaimo, Parksville, Qualicum Beach and surrounding areas. Also doing some small appliance repair.

While our main focus is to fix your fridge, washer, dryer, freezer, dishwasher, stove, oven etc. you can certainly call us about other things and if we're not the right people then we'll make sure we can refer you to someone who can help.

We welcome your questions and queries.

novaappl@telus.net or by calling 752-3202

Elizabeth

Wednesday, April 14, 2010

A dryer needs air to breathe.

One of the most common problems with a clothes dryer is lack of heat. There are several things that can cause this from a simple burned out wire to a tripped thermal cut-out. We get a lot of calls saying things like ...'I have to run the clothes through 2 or 3 times to get them dry.' or 'It's blowing cold air so I know the element is gone'. Now while it can be the heating element, it usually isn't.

In many cases the dryer for whatever reason has over heated and so to prevent further damage (or a fire) the thermal cut-out trips. It's basically a fuse that controls the thermostat and heater components of your dryer and it trips off when it senses that the dryer is getting too hot. So it blows cold air, or in the case of some more fancy elec. controls, does nothing at all.

It's very often caused by something as simple as bad venting. If not enough air passes through your machine it doesn't dry efficiently and overheats. Here are some tips to extend the life of your machine and also to save you energy.

*Clean your lint trap after every load.

*Use the same size venting hose as the back outlet of your dryer. Don't cheap out and get the narrower stuff to save a few bucks.

*Install your hose with no sharp corners (lint builds up) and kinks.

*Use the closest vent possible. The closer and straighter it is, the more efficient.

*Make sure your outlet cover outside isn't clogged up with lint, especially if you have flaps or a wire mesh to keep out rodents. Just give it a quick vacuum occasionally.

*Inspect your hose periodically. Especially after moving the machine. It's really easy to kink it while pushing it back into place and it's hard to spot.

*If you've got really old hose it's cheaper and easier to replace it with a new clean one than to pay to have it swept, unless yours is in a really tricky spot (like in the ceiling of the garage).

*Consider a clothes line outside in good weather and if you need to soften your clothing (we know some items like towels get all dried and crunchy) just tumble them in the machine for 10 minutes. You can also use half a dryer sheet at this time for static control if you want to.

We hope these tips will be useful for you. If you need more information or are having a problem with one of your appliances please don't hesitate to call us!

Best Wishes,

Elizabeth

Monday, February 1, 2010

Well, we're all moved into Hilliers now and the farm is getting going. Appliance Repair is still our #1 priority and we are still serving Deep Bay to Nanaimo, so don't worry, just because we're "out in the sticks" according to friends, we're still here to serve you. We've been doing this for nearly 30 years and love our work, so when you need an appliance repaired in Parksville or Qualicum areas just remember to call Stephen Faires. Our new number is 250 752-3202.

And very best wishes to you all for a Happy New Year.

Thursday, August 6, 2009

Dishwasher Preventative Maintenance Tips

Dishwashers are great time savers. To keep yours washing well rinse your dishes before placing them in the dishwasher and a program of preventative maintenance including checking your pump, filters and spray arms can save you trouble in the future. Plugged spray arms are a common complaint. It's important to read and follow your manufacturers instructions and recommendations or call a professional like Stephen Faires at Nova Appliance to check it out for you. One of the simple things you can do is to clean your filter regularly if it's accessible (some machines have self-cleaning filters that you cannot clean) and check the spray arms for plugged holes. To clean them out remove them (check the instructions for info) and wash in your sink using lots of hot water and back flushing them thoroughly to wash any small particles back out of the larger hole and not out of the small holes. If you use liquid dish soap be sure to rinse well in clean water to prevent over sudsing your machine the first time you run it after cleaning the spray arms/filter. If you have any questions, just give us a call or e-mail us.

Elizabeth




Nova Appliance does not accept responsibility for damage that is caused by homeowners following advice offered on our blog.