July Service Special

Hi there! It's been a little while since I last posted on our blog. We wanted you to know that we've been so happy to have you all as customers over more than 35 years serving the Oceanside area. We are moving to Nova Scotia in 4 weeks at the end of July and would like to invite you to get your maintenance and service done ASAP. We're offering a maintenance check on any appliance in the month of July for only $39. That's a $20 savings off our basic rate and you know we're already the best and cheapest in the area. Not to toot our own horn but it's true.

Contact us for Appliance Repair in Parksville and Qualicum Beach at 250 752-3202
We will be working until July 23rd.

If you are reading this after July 24th, 2011 then please know that we've worked with Curtis Clothier years, we know his company have good technicians and are honest and reliable. And you can contact them at:

Gemini Technical Services 250 752-6871

Details of the $39 deal. We will perform routine maintenance on any appliance for $39 per appliance. Parts, if needed, are extra and at the regular rate and if a problem is found and repaired with your approval then we will charge you the regular rate minus a $20 credit. We do not increase our prices because we're offering a special. We just want your business and to leave you with good working appliances, like we have done for over 30 years. Honesty, Integrity, Service. This is what you've come to know and expect from us.

If you would like to know more about our move, please read our other family blog and to consider sponsoring us or making a donation please check out our website below. And Thanks Very Much!

We're still here!

Sorry for the lack of posts. Farming and work are keeping us busy.

We're getting lots of calls from people looking for Stephen Faires, Electro Services, and of course Nova Appliance. Yes, we're still working so by all means give us a call.

We are servicing major household appliances in Nanaimo, Parksville, Qualicum Beach and surrounding areas. Also doing some small appliance repair.

While our main focus is to fix your fridge, washer, dryer, freezer, dishwasher, stove, oven etc. you can certainly call us about other things and if we're not the right people then we'll make sure we can refer you to someone who can help.

We welcome your questions and queries.

novaappl@telus.net or by calling 752-3202

Elizabeth

A dryer needs air to breathe.

One of the most common problems with a clothes dryer is lack of heat. There are several things that can cause this from a simple burned out wire to a tripped thermal cut-out. We get a lot of calls saying things like ...'I have to run the clothes through 2 or 3 times to get them dry.' or 'It's blowing cold air so I know the element is gone'. Now while it can be the heating element, it usually isn't.

In many cases the dryer for whatever reason has over heated and so to prevent further damage (or a fire) the thermal cut-out trips. It's basically a fuse that controls the thermostat and heater components of your dryer and it trips off when it senses that the dryer is getting too hot. So it blows cold air, or in the case of some more fancy elec. controls, does nothing at all.

It's very often caused by something as simple as bad venting. If not enough air passes through your machine it doesn't dry efficiently and overheats. Here are some tips to extend the life of your machine and also to save you energy.

*Clean your lint trap after every load.

*Use the same size venting hose as the back outlet of your dryer. Don't cheap out and get the narrower stuff to save a few bucks.

*Install your hose with no sharp corners (lint builds up) and kinks.

*Use the closest vent possible. The closer and straighter it is, the more efficient.

*Make sure your outlet cover outside isn't clogged up with lint, especially if you have flaps or a wire mesh to keep out rodents. Just give it a quick vacuum occasionally.

*Inspect your hose periodically. Especially after moving the machine. It's really easy to kink it while pushing it back into place and it's hard to spot.

*If you've got really old hose it's cheaper and easier to replace it with a new clean one than to pay to have it swept, unless yours is in a really tricky spot (like in the ceiling of the garage).

*Consider a clothes line outside in good weather and if you need to soften your clothing (we know some items like towels get all dried and crunchy) just tumble them in the machine for 10 minutes. You can also use half a dryer sheet at this time for static control if you want to.

We hope these tips will be useful for you. If you need more information or are having a problem with one of your appliances please don't hesitate to call us!

Best Wishes,

Elizabeth

Well, we're all moved into Hilliers now and the farm is getting going. Appliance Repair is still our #1 priority and we are still serving Deep Bay to Nanaimo, so don't worry, just because we're "out in the sticks" according to friends, we're still here to serve you. We've been doing this for nearly 30 years and love our work, so when you need an appliance repaired in Parksville or Qualicum areas just remember to call Stephen Faires. Our new number is 250 752-3202.

And very best wishes to you all for a Happy New Year.

Dishwasher Preventative Maintenance Tips

Dishwashers are great time savers. To keep yours washing well rinse your dishes before placing them in the dishwasher and a program of preventative maintenance including checking your pump, filters and spray arms can save you trouble in the future. Plugged spray arms are a common complaint. It's important to read and follow your manufacturers instructions and recommendations or call a professional like Stephen Faires at Nova Appliance to check it out for you. One of the simple things you can do is to clean your filter regularly if it's accessible (some machines have self-cleaning filters that you cannot clean) and check the spray arms for plugged holes. To clean them out remove them (check the instructions for info) and wash in your sink using lots of hot water and back flushing them thoroughly to wash any small particles back out of the larger hole and not out of the small holes. If you use liquid dish soap be sure to rinse well in clean water to prevent over sudsing your machine the first time you run it after cleaning the spray arms/filter. If you have any questions, just give us a call or e-mail us.

Elizabeth




Nova Appliance does not accept responsibility for damage that is caused by homeowners following advice offered on our blog.

End of July Special

We are offering $20 off the cost of any service or repair until the end of the month for all customers so give us a call today of you need repair for any of your appliances! Qualicum, Parksville, Nanaimo...we service them all! Guaranteed service and a warranty for your peace of mind.

Nova Appliance

Thanks! We look forward to hearing from you.

Elizabeth

Website up.

The website, in a very basic form is up and running at www.novaappliance.com and on it you'll find some basic information and our guarantee and warranty information. Please let me know if there's anything amiss or if there's something you'd like to see on there.

Best Wishes!

Elizabeth